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THE IMPACT
During my tenure in Learning and Development, I have built and launched numerous LMS courses and curricula. This section of my portfolio focuses on high-impact initiatives designed to reduce attrition and empower employees. By putting the right tools directly into the hands of the workforce, I create an ecosystem where both the individual and the company can thrive.
LMS Revamp
LMS Revamp
The Challenge: Migrate 800+ users (employees and contractors) across 20 states to a new platform under a high-pressure deadline, while fixing a non-functional default UI and mapping 123 unique job profiles.
The Solution = Custom UI/UX Redesign: Coded a modernized interface from scratch using HTML/CSS, transforming a subpar default system into an intuitive, branded experience.
Automated Compliance: Developed complex back-end logic to automate training assignments based on role and state-specific regulations, ensuring 100% compliance.
Engagement Results: Integrated gamification and achievement tracking, leading to a 20% increase in engagement and a 15% rise in completion rates post-launch.
Scalable Infrastructure: Delivered a fully functional, stable system in time for the industry’s peak "turn" season.
Before
Before
After
After
New Manager Programs
New Manager Programs
The Challenge: Standard leadership handbooks often fail to translate into daily behavior. I was tasked with transforming static handbook material into a dynamic, multi-channel learning journey that prepares individual contributors for the complexities of people leadership.
The Solution:
Manager Bootcamp Events: Designed and facilitated high-energy, immersive workshops focused on real-world leadership scenarios, coaching techniques, and emotional intelligence.
Handbook-to-Digital Transformation: Developed a suite of interactive eLearning modules that distilled the New Manager Handbook into "just-in-time" digital content, ensuring managers have actionable answers at their fingertips.
Blended Learning Architecture: Created a hybrid ecosystem where live "social learning" sessions are reinforced by on-demand curriculum, leading to a more consistent leadership culture across the organization.
Sustained Support Systems: Implemented post-bootcamp "check-ins" and peer-learning circles to move management skills from theoretical knowledge to long-term professional habits.
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